Let's discuss a major issue today. It's something that has been weighing down on my heart for quite a while now. This is a daily office routine that occurs in nearly every office around the globe. It's outdated. It's inconvenient. It's terrible time consuming. And, above all, it is the most frustrating activity in an office. It's... the fax machine!
When I'm talking to a customer and I hear, "just fax it over" or "did you get that fax that I sent over? I'm not sure if it got to you", my blood starts to curdle, my palms sweat, my brow narrows, and I am completely consumed with frustration. Why the fax? Can someone explain to me the benefit and value of writing a cover page, printing out the cover page, trying to fax multiple documents, calling the person after you fax the documents, then waiting to make sure no error occurs (which it usually does!).
The worst, and I do meant the worst, was when my boss came by my office and asked me to "fax this e-mail." I looked at him and just stared, trying not to fume from my ears. I think you can see the absurdity here. I suppose it's just funny.
Didn't we invent e-mail to solve such primitive delemas? What ever happened to digittally scanning documnets then putting them on an FTP site or sending via that beautiful thing we call e-mail?
I deem this technology outdated. We just have to convince people its value is no longer worth while.
What do you think?
what is a fax? that should be the attitude of over workers everywhere.
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